Process Improvement for Community Health Orgs

Let’s face it – technology is not magic, as much as we would like it to be! So no matter how well tech is designed, it can’t fix all our problems on its own. In fact, to enact meaningful, lasting change, it takes technology, dedicated people and well designed processes. That is why in addition to our collaborative care platform, CareAlign, we also provide process improvement services to community health organizations.

Process Improvement for Community Health Orgs

Let’s face it – technology is not magic, as much as we would like it to be! So no matter how well tech is designed, it can’t fix all our problems on its own. In fact, to enact meaningful, lasting change, it takes technology, dedicated people and well designed processes. That is why in addition to our collaborative care platform, CareAlign, we also provide process improvement services to community health organizations.

Clinical Workflow Optimization Expertise
Subha Airan-Javia

Physician-led Solutions for Clinical Challenges

The CatherineGives team has deep expertise in team communication strategies and clinical workflow design. Our team works with organizations to assess current workflows and provide process improvements and technology suggestions to drive better outcomes while improving clinician experience and well being.

CatherineGives was founded by Dr. Subha Airan-Javia, a physician informatician with over 15 years of experience designing, developing, and implementing clinical collaboration tools and processes at Penn Medicine and beyond. She is using this expertise to effectively optimize workflows for community health orgs.

Process Redesign That Powers Safer, Smarter Care
Improve patient safety by reducing missed or delayed care tasks
Create consistency across teams with standardized workflows
Streamline communication to prevent costly handoff errors
Drive better outcomes for vulnerable populations through more coordinated, patient-centered care

Our Process Improvement Approach

Assessment
We start by listening to your team and observing your clinical processes to understand how your current systems are supporting—or hindering—your work. In this phase, we look for:

  • Workflow mismatches that may be contributing to delays or redundancies
  • Communication gaps that create friction or confusion
  • System-level barriers impacting efficiency and patient safety
Co-Design

Collaboration is at the heart of what we do. Together, we’ll work with you to design workflows that:

  • Align with your team’s goals and priorities
  • Seamlessly fit within your existing EHR and technology stack
  • Empower care teams to deliver better, safer care
Implementation
From training your team to integrating new workflows with your current tools, we ensure a smooth transition. Our platform, CareAlign, is tailored to support and enhance your new processes, making it easier for your team to succeed.
Continuous Improvement
We know change is an ongoing process. That’s why we’re committed to providing long-term support to refine and optimize your workflows over time.

Get started today and improve your patient care experience.

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